While other means of communications are gaining popularity, dealerships sometimes still need to talk with their customers on the phone, so Volie rolled out a new product to help.
On Monday, the creators of communication software for the automotive industry announced the launch of Dealer Identity by Volie, which is an all-in-one phone number monitoring solution for dealerships that can correct dealership phone numbers improperly labeled as scam and spam to improve the likelihood customers will trust and answer calls.
The solution is powered by Numeracle, a pioneer of robocall blocking and labeling that has enabled more than 350 businesses nationwide to maintain a positive calling reputation.
“Dealership employees and BDCs need to be able to reach the prospects and customers they call. But this is increasingly difficult as more legitimate numbers are labeled spam or marked as suspicious,” said Jacob Davis, managing partner of Dealer Identity by Volie.
“Now dealerships can have a well-established, technology-driven solution to register, verify, and monitor outbound phone numbers to remove any negative number labeling and connect more calls to more customers,” Davis continued.
Volie estimated that on average 25% of a business’ phone numbers are improperly blocked or labeled as spam. Dealer Identity by Volie can correct labeling issues so calls are delivered as “clean” with the phone number displayed on the call screen.
The company…
