ZELLE app users should be wary of scams as an Alabama woman recently lost thousands of dollars.
Katherine Bucy lost the cash after a scammer claiming to be a bank employee used the Zelle app to siphon money from her account.
Katherine received the phone call from the scammer just minutes after she walked out of a Wells Fargo bank, reports WGN-TV.
She said: “Suddenly my phone rang. [The person] said [he] was from Wells Fargo customer service.”
The person on the other end said that someone was trying to send themselves thousands of dollars from her account.
Katherine immediately gave the person the necessary information to, what she thought was needed to, protect her bank account.
“I put in my own phone number and my name,” Bucy added.
“That was all it took and once I hit send that money was then sent to an outside bank account.”
However, by doing so, she transferred her cash to the scammer.
A Wells Fargo spokeswoman told Nexstar: “We want to make sure everyone is aware that criminals can spoof a caller ID number so it appears as if an unexpected call or text is from your bank.
“To be safe, don’t respond. Contact your bank using legitimate sources, such as the number on the back of your debit card.”
The Better Business Bureau of North Alabama is also advising everyone to watch out for similar scams.
The Sun has contacted Zelle for comment.
The money transfer app is used by some of the US’…
