In a viral TikTok video, one user claims that a UPS worker stole an item in her package, and the insurance company refused to accept her claim.
“For anyone who thinks big corporations aren’t still trying to screw you over, boy do I have a story for you. This is my UPS horror story,” user @kamikazecloud says in the video.
@kamikazecloud Gotta love corporate America 🙄 #storytime #dothejuju #fyp #foryou #outsidelands #horrorstory #ups #eattherich ♬ original sound – KamikazeCloud
The user bought two three-day VIP wristbands for the San Francisco-based music festival Outside Lands from a friend for $900 each. When her friend sent off the wristbands through UPS, she purchased a $60 insurance policy, under which she had to disclose what was in the package and its total worth.
However, when the package arrived a couple days later, there was only one wristband in the package. There was also a “finger-sized” hole in the center of the envelope. The TikToker believes someone snagged one of her wristbands while it was in transit.
They then filed a claim with UPS to retrieve the worth of the missing wristband, but the user says the company denied it due to “insufficient packaging.”
“Sir, it doesn’t matter if it was in a different envelope or even a box. If someone wanted to get into my package, they’d find a way. The contents description were somewhere in the UPS system,” she says.
The user says that as the…
