HENRICO COUNTY, Va. (WRIC) – 8News reached out to experts this week to find out what people can do to avoid scams that pull thousands of dollars from their bank accounts in the blink of an eye.
Last week, Henrico County resident Robin Loyall lost thousands of dollars in a phone and computer scam. Now, that woman’s bank representatives are telling her it looks like she may not be able to get her money back because on paper it looks like she approved the transfer of money to people in Ecuador in India.
Now, Loyall wants to help in making sure the same scam doesn’t happen to anyone else.
“Don’t answer the phone when you don’t know who’s calling,” Loyall said, as she described the difficult lesson she’s now learned.
Loyall was scammed out of more than $7,500 after the caller who claimed to be with Verizon asked her to download a program on her computer because it needed to be fixed.
“They got me big. Big,” she cried.
If the call sounds just too good to be true, Central Virginia Better Business Bureau president Barry Moore recommended to take the caller’s information.
“Take their name and number, talk to a friend and then call them back,” he suggested.
He said nine times out of ten, the caller won’t give a legitimate number to call back.
The caller who scammed Loyall gave her two phone numbers to call back. Loyall…
