March 23, 2024

Some Verizon customers were sent text messages appearing to come from their own phone numbers that contained phishing links.

In late March, some Verizon mobile users reported getting a suspicious text message, made all the more alarming by its sender: the user’s own phone number.

Verizon customers on Reddit, Twitter and Verizon’s community forum all shared similar stories saying they received the suspicious message. The text message Verizon customers described said some version of: “Free Msg: Your bill is paid for March. Thanks, here’s a little gift for you,” and then included a link.

THE QUESTION

Did Verizon send mobile customers a payment confirmation text message from the customers’ own phone numbers?

THE SOURCES

THE ANSWER

No, Verizon did not send mobile customers a payment confirmation text from the customers’ own phone numbers. Verizon said the messages came from “bad actors.”

WHAT WE FOUND

Verizon mobile customers reported receiving the confusing text messages that appeared to come from their own…

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