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With an increase in online shopping and ordering from Amazon, scammers are finding ways to cash in. Better Business Bureau is receiving reports that con artists are posing as Amazon employees, calling people, and claiming to need information about their account or that something is wrong with an order.
How the Scam Works:
The phone rings and when answered, it is a recorded message claiming to be from Amazon stating there is a problem with your Amazon account. The messages range from a fraudulent charge on your Prime card to a lost or damaged package to an unfulfilled order.
But no matter what the recording is, these scammers have the same goal: getting your personal information. The con artists will either outright ask for credit card information and account login or will request remote access to your computer under the disguise of helping to solve the issue.
How to Spot this Scam:
- Be skeptical of email and unsolicited calls. Some departments at Amazon will call customers, but Amazon will never ask you to disclose or verify sensitive personal information or offer you a refund you do not expect. Amazon will never ask you to make a payment outside of their website and will never ask you for remote access to your…
