Several people said when they tried to order kits, USPS said they had already been requested. Another warned of scammers trying to take advantage.
PORTLAND, Oregon — The official launch of the Biden administration’s website to order at home COVID tests went well for most people, but some KGW viewers reported troubles when they tried to place their orders.
Residents can order one kit containing four COVID tests per household, free of charge. Christina Todd from Hillsboro reported what now appears to be a somewhat common problem: when she went to submit the form, an error message popped up.
“I filled out the form, I hit submit and the message I got back said the tests had already been ordered for my address,” she said.
But no one had ordered for her address.
“[It was] the first time I’d been on the website.”
RELATED: Washington state launching portal to deliver up to 5 free at-home COVID tests per household
There have been reports around the country that the government website had trouble with apartment buildings or condos that shared a common main address, but Todd lives in a single-family house.
She’s immunocompromised and mostly…
