March 29, 2024

Thousands of innocent people are falling victim to scams and tricks that everyone needs to be aware of.

The techniques vary from posing as banks, family members of even Royal Mail. A new scam has seen criminals creating fake chatbots sneakily sign victims up for expensive monthly subscriptions.

It starts by sending phishing emails impersonating Royal Mail that invite you to “start a chat” to trace or reschedule a delivery. Other scams include a fake NHS Covid-19 text which has scammed people out of large amounts of money.

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Around £880,000 of impersonation scams that started with fake NHS Covid-19 texts have been reported to Santander since January. On average, people are being conned out of £5,600, according to the bank’s data.

We have rounded up recent scams from Which? have reported.

Royal Mail chatbots scam

Fraudsters are now creating fake chatbots in a new delivery scams, according to Which?.

The trick sees the chatbots sneakily sign victims up for expensive monthly subscriptions. It starts by sending phishing emails impersonating Royal Mail that invite you to “start a chat” to trace or reschedule a delivery, Echo reports.

The fake chatbot then lists a delivery tracking number and shares an image of a parcel, explaining that the “label was damaged”, to convince you to reschedule the delivery.

However, clicking the link takes you to a different website which asks for your…

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