Financial institutions, including STCU, are seeing a sharp increase in scammers trying to trick consumers into revealing account numbers and other sensitive information.
The attacks are taking the form of bogus emails and texts designed to look like they originate from your bank and credit union. In some cases, fraudsters have taken the additional step of linking to counterfeit websites that can look remarkably similar to a financial institution’s website.
Attached are three examples of phishing texts that sharp-eyed STCU members have forwarded to us in recent days. Consumers who use other banks and credit unions are receiving similar attempts.
While many banks and credit unions communicate with their members and customers via text and email, there often are tipoffs that a communication is inauthentic. Consumers are cautioned to avoid unfamiliar web addresses, and beware of illogical word choices, or misspelled words. Most of all: remember that your financial institution will never contact you asking for sensitive information. If you already have an account, then your financial institution knows your account number.
A text can be fraudulent even if it arrives from a phone number with a local area code. Phone numbers can be masked to appear local.
Consumers who receive unexpected texts or emails that…