May 26, 2022

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Brantford police issued a warning after receiving reports of a scam involving a fraudulent offer of tech support.

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“This type of fraud involves a claim by the scammer to offer remote tech support on a computer or electronic device by posing as a tech expert or, in some cases as a digital market or social media manager for hire,” police said in a news release. “These scammers have also promoted themselves to be a Facebook and Google ads expert.”

Police said the scammer convinces the victim to allow remote access to their computer, and then places malicious material on the machine.

“The scammers convince the victim that they were the ones to locate the malicious material and request payment for services for removal,” said police. “It is likely the scammer will increasingly upload malicious material to lend legitimacy to their claims, decreasing victims’ willingness to contact law enforcement.”

Police said that there is a chance that this remote access can be exploited, either consensually or through malware, to upload other materials to the victim’s computer followed with an attempt to blackmail the victim or increase other criminal activity.

Police said that you should immediately call them at 519-756-7050 or your financial institution if you have already sent funds and/or your personal information in a scam.  You can also report online at: www.brantfordpolice.ca/online-reporting

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