An “extremely convincing” scam which redirects people to the official Post Office website may put many people at risk of becoming victims, Which? has warned.
The Echo reported that the consumer group said it had seen variations of texts claiming a parcel delivery had failed and asking recipients to click a link to book or reschedule a delivery.
Clicking on links may take people to convincing cloned online sites, Which? said, and they are asked to fill in their personal details, putting them at risk of identity fraud.
They may then be asked to pay a charge for redelivery. Users may be told their redelivery request has been “processed successfully”, making the scam appear even more convincing.
However, the Post Office does not send out texts about parcels or mail and it said it takes immediate action to have fake web pages taken down.
Adam French, Which? consumer rights editor, said: “If people input their details and pay for a new delivery date, the scammers redirect them to the official Post Office website – making this fake even more plausible.
“Consumers should be on high alert for scams and, if in any doubt, should verify the text directly with the company before giving any personal information.
“If you’ve entered any bank details, contact your bank immediately to ensure the scammer cannot take any more money from your account, and ask to be reimbursed. You can also report any attempted scam to Action Fraud.”
A Post Office spokesperson said: “People are being…
