Toronto surgeon Dr. Subodh Verma didn’t expect to see more than $20,000 worth of Uber charges racked up when he looked at his latest credit card statement.
“When I opened the bill, I just saw the total amount,” Verma told CTV News, “and it shocked me.”
A $200 Uber charge stood out, considering he said most of his trips with the ride-sharing service only cost him a few dollars.
“It was clear there had been a case of fraud.”
The charge was from Dec. 27th and it was far from the only one.
The bill shows 103 separate charges for $200 each — all on the same day — totalling $20,600.
Verma says he was alerted by American Express that there had been fraudulent activity on his card and that his card would be cancelled.
“I thought that maybe there would be a $200 or $400 charge that went through, not that there would be a $20,000 charge that would go through.”
Verma says the frustration of the fraud was only made worse, when he tried to rectify it with American Express.
“The American Express Centurion fraud services alerted us that there was some fraud activity on Dec. 27th and that they were cancelling the card,” he said. “Yet, they’ve allowed the charges to go through.”
“Furthermore, when I spoke to them yesterday, they actually put the onus on me as the cardholder.”
He says American Express asked him to prove he wasn’t responsible for the charges.
Verma says he reached out to Uber about the…
