October 15, 2025

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  • Clients of travel company Hello Darlings allege it stole their money.
  • While the company initially honoured five-star trips abroad, CEO Tasneem Moosa recently absconded, with no sign of refunds for trips that have been cancelled.
  • The business wasn’t registered with the Association of Southern African Travel Agents.
  • The association’s CEO said insisting on EFT payments, and endless excuses regarding refunds, were serious red flags.
  • For more stories go to www.BusinessInsider.co.za.

Hundreds of criminal cases have been opened with the South African police, alleging that the owner of travel company Hello Darlings has failed to make good on holidays for which clients collectively paid millions.

Five-star holidays on the crystalline shores of Mauritius and the Maldives. A hot air balloon ride high above Cappadocia in Turkey. Lavish dinners in Dubai. This is what was offered to thousands of travellers from South Africa. Many of these would-be holidaymakers say they spent years saving money for these one-in-a-lifetime experiences.

So, when these all-inclusive holidays were advertised at massively discounted rates – including two-for-one deals – travel-hungry South Africans jumped at the opportunity.

But those holidays, already paid for in full, are unlikely to materialise, and refunds aren’t coming either.

Hello Darlings’ disgruntled customers claim that Moosa has absconded with their hard-earned cash. The travel company’s website has been…

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