LAS VEGAS (KTNV) — Custom barn doors have become a recent home improvement trend as they provide a bit of rustic charm in a desert home.
Karen Smith wanted barn doors to close off her master bath from the bedroom. “Right now, I have curtains and so it doesn’t block the noise when I’m getting ready early in the morning while my husband is sleeping.”
Chris Chico wanted to convert a dining room into a home office.
Yeleny Palavicini works from home out of her master bedroom retreat. She told 13 Investigates, “My husband works late shift, swing shift, so I needed that space to have closed doors, so when I have meetings and when I’m working, he will not be distracted with the noise.”
Yeleny got a referral from a friend who had doors installed by Jason — or Jay — Brown.
Others found his company, Spartan’s Custom Barn Doors, online.
“He was very active on Facebook with his advertising,” said Karen Smith.
“I Google searched custom barn doors. Jay’s website came up; he had very good reviews,” added Chris Chico.
They all hired Brown, who required half the money for their doors upfront, before any work was done.
Their deposits ranged from $500 to over $1,000.
“I’m out close to $1,200,” Chris said.
‘Excuse after excuse’
Karen Smith explains that Brown, “was very responsive in the beginning with the design, and very responsive when he came to the house, and very responsive when he took the deposit, and then after that it kind of faded away.”
Yeleny, Karen and Chris are among a group of…
