March 26, 2024

The consumer watchdog says bogus companies are being set up offering fake refunds and imaginary flights. 

One scam, in particular, sees scammers using people who are waiting for refunds for cancelled holidays to gain money.

Picture: PA

The scammers are known to cold-call travellers pretending to be travel agents, airlines and banks to gain bank details and personal information to process refunds. 

However, they use this information to steal money rather than issue a refund. 

The NHS has also been imitated by criminals wanting to gain personal information by sending a link via email for what looks like a digital vaccine passport. 

Denbighshire Free Press: NHS apps are being targeted (PA)NHS apps are being targeted (PA)

Editor of Which? Travel Rory Boland said: “Criminals are exploiting the pandemic and the demand for holidays in a wide range of ways, laying new traps to trick unsuspecting travellers out of their money.

“Our advice for consumers is be wary of unsolicited calls and messages, and be cautious about holiday deals from unfamiliar firms.

“If you think you’ve been the victim of a scam, you should report this to Action Fraud and your bank.

“Anyone who is struggling to get their money back from their bank should contact the Financial Ombudsman Service to review their case.”

Some scammers are using detailed steps to be more believable, including spoofing legitimate phone numbers and finding out booking details. 

Other scam companies are offering fake…

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