In total, Grace made four payments to the new payee, with each payment around £2,500.
The fourth payment was blocked by the bank, but they did not explain why, and did not contact Grace.
The fraudster then told the woman she would need to set up a new payee to finish the payments, which she did.
Grace had to transfer more money from another account, and set up other payments, but once these payments were complete, the phone line went dead.
Shocked, and believing “something was wrong” Grace called her bank, who then informed her she had been the victim of a scam.
