October 22, 2022


A file photo shows a man browsing an e-commerce site on a computer in Dhaka. The country’s e-commerce sector witnessed a rough ride in 2021 as the sector had boomed in the first half of the year before the business suffered a serious setback due to scams by a number of ecommerce companies, shattering the public trust in the firms. — New Age photo

The country’s e-commerce sector witnessed a rough ride in 2021 as the sector had boomed in the first half of the year before the business suffered a serious setback due to scams by a number of e-commerce companies, shattering the public trust in the firms.

The scam-hit entities’ failure to repay clients’ money and operations closure prompted the government interventions to streamline the sector.

Against the backdrop, the e-commerce business contracted in the second half of the year 2021 after witnessing a manifold growth since the Covid outbreak in the country in March 2020.

E-commerce transactions through the formal banking channel dropped sharply in the second half of the year due the customers’ trust deficit.

E-Commerce Association of Bangladesh vice-president Mohammad Sahab Uddin told New Age, ‘The 2020 growth momentum of the sector continued in 2021 but the sector has suffered…

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