“Scammers are spoofing the numbers they’re calling from and displaying CPS Energy telephone numbers. Customers are tricked into calling back bogus numbers.”
SAN ANTONIO — CPS Energy is warning its customers to beware of fraudulent calls. The electric utility company said it’s been notified about bogus calls that appear to be coming from their numbers.
A post shared on Facebook from 11 a.m. on Sunday details the warning from CPS Energy:
“⚠️ Scam Alert! ⚠️ We’ve received reports that scammers are spoofing the numbers they’re calling from and displaying CPS Energy telephone numbers. Customers are tricked into calling back bogus numbers that have recordings claiming to be CPS Energy. Don’t be fooled.”
CPS Energy offered these tips if you receive a call telling you to call a number to make a payment:
- Hang up.
- Record the phone number the person is telling you to call back.
- Report the phone numbers to CPS Energy’s Customer Service line at (210) 353-2222 for residential and (210) 353-3333 for commercial customers.
