News19 received a call from a viewer, so we went to the company to find out if the claim was true.
COLUMBIA, S.C. — If you receive a call out of nowhere suggesting Dominion Energy may want to give you money, it’s a scam, the utility told News19 on Friday.
News19 contacted the company after a tip from a viewer. She said the caller had suggested that the company actually wanted to pay her due to some sort of change in energy costs. However, when the caller asked her to press a key to speak with a customer representative, she became suspicious.
She hung up and called us. And a spokesperson for Dominion Energy said that was the right decision. While it’s unclear what would have followed had this caller spoken with the “customer service” personnel on the other end, it usually amounts to gathering information – or money.
“Utility scams are not unique to Dominion Energy as scammers continue to prey on utility customers all across the nation,” a spokesperson for the company said.
According to a statement released to News19, the volume of these scam calls increases when there’s severe weather or extreme temperatures ahead.
While News19’s viewer didn’t deal with any specific demands, Dominion warned that this is usually where scam…
