March 24, 2024

JOHNSON CITY, Tenn. (WJHL) – A News Channel 11 investigation revealed a Johnson City company is being accused by customers of taking thousands of dollars​ for home renovations that were never completed.

News Channel 11 found out more than a dozen complaints have been filed against Wood Construction and Remodeling, LLC with both the Tennessee and North Carolina Attorneys General offices.

Contracts show customers of Wood Construction and Remodeling were often asked to pay 40% down at the beginning of their projects. It also states in the contract that all money paid is non-refundable. Customers who spoke with News Channel 11 are now asking ‘what happens next’ as their projects have sat in limbo for months.

At least 22 customers say their experience with the company has been unfinished work, thousands of dollars down the drain and empty promises.

“It’s a trainwreck for us,” said customer Roseanna Hallman.

“None of the excuses really made that much sense,” said Jeff Hallman.

“They have either started projects and left them unfinished or they never showed up. It’s repetitive, it’s the same story over and over and over,” Leah Bailiff, another customer, said.

The Johnson City-based company Wood Construction and Remodeling, LLC has an active contractor’s license in Tennessee, filed in 2019 by the company’s owner, Leighton “Joe”…

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