Olivia isn’t sure she will be able to enjoy her wedding day.
At least not to the extent the Burnaby woman would have if she hadn’t been scammed out of thousands of dollars after buying a wedding ring from an online retailer.
“I guess it was too good to be true,” said Olivia, who used an online retailer that charged her credit card but didn’t ship the ring. “It was my dream ring and at a price that was far less than I expected … I kept waiting and asking for confirmation but my dream wedding ring never arrived. Now we’ve had to cut back on other parts of the wedding to pay for a new ring.”
Olivia said she did more research and discovered other people duped by the same site.
The Better Business Bureau (BBB) says it can help people planning their weddings by providing valuable information on vendors, from caterers and florists to musicians and photographers.
BBB receives many complaints each year related to wedding vendors, including wedding supplies and services, cakes, venues, caterers, limo service, consultants, photographers and videographers.
“Many of the complaints about wedding services concern difficulty reaching the business, and late delivery of products or services,” explained Karla Laird, Senior Manager of Media & Communications at BBB serving Mainland BC. “Consumers tell BBB that they ordered products like wedding dresses and wedding favours with the expectation that the products would arrive in time for the wedding, but…
