With a new tax season under way, the Franchise Tax Board reminds taxpayers to take steps to protect themselves from scam artists seeking to steal refunds and identities.
As a new tax year begins, it is important that taxpayers stay vigilant and be aware of the latest tactics scammers use, so they can avoid falling victim to fraud or identity theft, said State Controller Betty T. Yee, who chairs the Franchise Tax Board.
Scammers often prey on taxpayers by impersonating Internal Revenue Service or Franchise Tax Board (FTB) employees. The most common fraud-related complaints FTB sees tend to involve a taxpayer receiving a phone call, letter, or email asking for their personal information to either release their refund or process their tax return.
While some of these complaints turn out to be based on legitimate requests or calls from the IRS or FTB, taxpayers are encouraged to remain on high alert whenever they receive a request for personal information.
If FTB or IRS needs to reach a taxpayer to verify a return or discuss a bill, both agencies begin by sending a letter via postal mail. If the taxpayer does not respond, the FTB or IRS may reach out by phone, with courteous agents clearly identifying themselves. Further, neither agency will threaten a taxpayer nor demand immediate tax payment over the phone.
A scam can come in many forms. Taxpayers should be suspicious of:
- Any phone call or email requesting passwords or information about credit cards or bank accounts. (FTB…
