March 24, 2024

CLEVELAND, Ohio (WOIO) – These days, it is easier than ever to shop online using apps like PayPal or to send your friends money through Venmo.

Scammers know how much we love these apps because now they’re trying to impersonate them and trick you into giving them access to your bank account.

Art lives in Old Brooklyn.

He did not want to show his face, but he did want to share his story as a warning for other senior citizens like himself.

“I opened up the email, I had supposedly purchased $757 from a place in England,” Art said.

Art says the business was called Blockchain Exchange.

The email looked like it was from PayPal, but he doesn’t have a PayPal account.

“But then again, I thought maybe I was hacked,” explained Art.

The reason Art fell for it is the email looked authentic.

Something Sue McConnell, President and CEO of the Cleveland Better Business Bureau, warns is pretty common.

“These scammers are very good at impersonating other companies, especially well-known companies,” explained McConnell. “Their communications look valid, but you need to really, if it’s an email that they’ve sent you take a close look at that email sender address, you may find that the company name is misspelled, or they’ve added some words or letters to it.”

Art said he called the company and they told him he needed to fill out a refund form.

“He asked questions like, ‘Do you bank online?’ I go, ‘No.’ So, he said, ‘Well download this, just so I can see what’s going…

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