The Center for Covid Control is pausing operations, following complaints made in West Michigan and across the country.
A nationwide COVID-19 testing company is temporarily closing its locations Friday, January 14th, including the ones here in West Michigan. The Center for Covid Control is pausing operations to train and educate their staff, and employees at the 28th Street location in Grand Rapids were seen cleaning and packing up Thursday evening.
The move comes following complaints about the service there, and while some are ready to see them go, officials with the Better Business Bureau Serving Western Michigan says the company’s intentions are still unclear and the investigation is still ongoing.
It’s been more than a month since Holland resident Sarah Nava and her husband got a COVID test at the 28th Street location.
“As soon as we got there, if I wasn’t with my husband, I wouldn’t have stayed,” she says.
She shared a picture with 13OYS, showing that the company was using a shipping container and a drive-thru set-up behind the strip mall.
“The guy was nice and wore a mask,” Nava says. “That was the positive experience I had with that, but everything else was, really, it was suspicious.”
She says she and her husband…
