October 16, 2025
  • By Lin Hui-chin and Liu Tzu-hsuan / Staff reporter, with staff writer

The National Health Insurance Administration (NHIA) on Saturday warned the public against fraudulent text messages asking for personal information, bank account numbers and passwords to renew National Health Insurance (NHI) cards.

People have reported receiving texts in the name of the NHIA with links to fake Health Passbook pages that request information to verify the devices, NHIA associate researcher Chen Tzu-yu (陳孜瑜) said.

Chen said that the Health Passbook, which is available on the NHIA app and its Web site, would never ask users for bank information.

As of Wednesday last week, the app has been downloaded 1,696 times, and 8.01 million people are using the Health Passbook, NHIA Director-General Lee Po-chang (李伯璋) said.

People should be careful not to fall for the fake passbook, as the design and color tone look just like the official one, he said.

Scammers are constantly using new schemes, such as this one, to obtain personal information or money, the NHIA said.

Other tactics include pretending to be NHIA staff informing people that their NHI cards have been stolen and used by others, or have been locked because abnormal activity had been detected, it said.

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