AUSTIN (KXAN) – Dan Graham says his phone rings and pings constantly.
“I probably get, in any given day, 10 on average,” said Graham about the number of spam calls and texts he receives. “I counted one day, actually…I got 24 that day.”
He said most come from spoofed phone numbers selling insurance, extending warrantees and offering student loan forgiveness.
He has listed his number on the National Do Not Call Registry (DNC), which was created to stop unwanted sales calls, but he said it didn’t make a difference.
Since he splits his time between Dallas and Austin for work, and travels a lot, it’s not an option for Graham to just ignore all unknown numbers.
“With now two young kids and a wife living in another city, just not answering the phone when I get a strange call is, that’s not an option, particularly because now these guys started spoofing phone numbers,” explained Graham.
Pushing back
The financial accounting consultant started filing complaints with the Better Business Bureau and Federal Trade Commission but he said there was no relief.
“I started pushing back. I would stay on the line until I found the company behind it, then file a BBB complaint. I probably filed over two dozen BBB complaints and got nowhere, just more frustrated,” he said.
Last April, Graham filed his first lawsuit in…
